We get calls all the time from people who’ve purchased a piece of gear from an online store but can’t get it to work with their system. The thought process seems to include ideas like, the best gear prices are online, hiring an install company will be way more expensive, and YouTube can teach me to use any piece of equipment out there. The first two are definitely false, and while the last one might be true–and I recommend YouTube all the time–YouTube isn’t great at helping you understand how to integrate gear into an existing system, or which piece of gear to purchase.